Showing 13–24 of 188 articles
How to Keep Your VoIP System Compliant with Health Industry Regulations
Every patient call, voicemail, and recorded message can contain PHI, which means HIPAA applies to your phone system. Here's how to keep your VoIP setup compliant without slowing your practice down.
Why You Should Use Secure Cloud Solutions for Your Business Communication
On-prem PBX systems demand racks, IT time, and prayer that the next storm doesn't take down the only server in the building. Here's why secure cloud communication delivers better security, lower costs, and the resilience your business actually needs.
The Top VoIP Security Features to Look for in a Business Phone System
When you're evaluating a VoIP phone system, the security checklist matters more than the call quality demo. Here are the features that actually protect your business, and the gaps that should disqualify a provider.
The Importance of Monitoring Call Traffic for Security Threats
Unmonitored outbound calls are how toll fraud, data exfiltration, and insider threats slip past unnoticed. Here's what call traffic monitoring catches, and why your phone system needs the same scrutiny as your network.
Why VoIP Systems Need Regular Security Updates to Protect Your Data
Unpatched VoIP systems expose your business to toll fraud, eavesdropping, and network breaches. Learn how regular security updates protect your calls, your data, and your bottom line.
How to Use Call Encryption to Safeguard Customer Information
Unencrypted business calls expose customer data to interception and fraud. Learn how call encryption, secure endpoints, and private connectivity protect sensitive conversations from breach to compliance.
What to Do If Your VoIP System Gets Hacked: A Step-by-Step Guide
Discovered unauthorized calls or a compromised PBX? Follow this step-by-step VoIP breach response guide to contain the damage, restore service, and lock down your phone system for good.
How to Set Up Firewalls and Protect Your VoIP Infrastructure
Learn how to configure firewalls for VoIP security, avoid common misconfigurations like SIP ALG interference and open RTP ports, and protect your business phone system from toll fraud and breaches.
VoIP and GDPR: How to Ensure Compliance for Your Business
Learn how to keep your business VoIP phone system GDPR-compliant with practical steps for call recording consent, data encryption, retention policies, and vendor selection.
How to Perform a VoIP System Security Audit
A step-by-step guide to auditing your VoIP system for vulnerabilities, from scoping your infrastructure and testing encryption to hardening configurations and building an ongoing security schedule.
Best Practices for Monitoring VoIP Call Security in Senior Care Facilities
Protect resident privacy and maintain HIPAA compliance with these proven VoIP security practices for senior care facilities -- from call encryption and network segmentation to real-time monitoring and staff training.
The Role of VoIP in Ensuring Data Security for Legal Firms
Learn how modern VoIP protects attorney-client privilege with end-to-end encryption, multi-factor authentication, and VLAN segmentation -- and why law firms are replacing legacy phone systems to meet compliance standards.